Help documentation is now available.
This document will be updated regularly as we add new features to the application.
Take a look! http://www.itilexpress.com/dokuwiki
2009/05/12
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News, tips, features discussion for this ITIL aligned tool. ItilExpress.com includes Incident Management, Service Request Management, Problem Management and Change Management. It also includes a very flexible Configuration Management Database (CMDB), customer evaluation module, scheduled tasks modules and, service level agreement alerts (SLA).