RELEASE NOTES – 2010/09/15, ver. 2.5.0

Major Changes:

1) Servers will be migrated to Amazon Cloud Services. We expect to get better performance and higher availability and reliability levels, besides a more flexible infrastructure to allow for growth.

2) To improve security, http will be disabled and only https will remain enabled.

New features:

- SLA screen redesign
- SLA adjustment by ticket priority
- Ticket color in main screen based on SLA
- Allow user change on ticket with special permission
- Report screen redesign and some new and improved reports and listings.
- Record of quotes sent (suppliers) on purchase ticket.
- Improvements to full report.
- Added delay on configuration tables to improve filtering.
- Mains screen shows adjusted time (Total Time- non working hours-no effort states) instead of Total time
- Improvement on description editing components.


- User completing scheduled task now correctly recorded.
- Improvement on Service Desk controls when deleting/changing configurations.
- Improvement y controls when editing CMDB.
- Description visualization improvements.
- Minor bug fixes