2011/09/22

New ItilExpress release 2.6.0

New features: 

- Import/Export Configuration Items to Excel allows for quick multiple updates to CMDB.
- Automatic user creation from .csv file (separator “;” password: blank and role: User)
- Suppliers are moved from client CMDB to a central repository. (old purchases will be migrated)
- “Request Quote” mail previsualization and ability to select to what supplier request will be sent.
- Add new Service/Component relationships directly from Incidents/Service Request/Problems forms.
- New purchases reports.
- Note and Technican time updates by mail. Example: Mail subject: “#idTicket:n” (n would be the technician time and idTicket the Ticket Id)
- “Pending tasks” integration to main screen.
- Multiple ticket elimination from admin tab (separated by “;”)

Bugs and fixes:

- Planned tickets are not shown until notification time.
- Improvements in Service Desk configuration UI.
- Corrected technician selection bug when using one client with multiple Service desks.
- Minor bug fixes and controls.

2011/05/12

New ItilExpress release 2.5.5


New features: 
- Improvements to CMDB UI.
- Billable option added for changes and problems.
- Added the possibility that one client can be serviced from multiple Service Desk.
- Add new users directly from ticket form.

Bugs and fixes:
- Error when changing language.
- Screen update bug when adding relationships.
- Fixed sorting in Custom Report and Service Desk Report
- Refresh button is removed in CMDB UI. Now it is automatic.

2011/03/10

New ItilExpress release 2.5.4

New Features:
      -          LDAP authentication.
      -          LDAP Synchronization.
      -          Right button to change status and priority on main screen.
      -          Role members maintenance.
      -          Service Requests with future start date (With mail notification).
      -          Language change features.
      -          Google Chrome support improvements

Improvements:
      -          Minor bug fixes and added input controls.
      -          Word wrap fix on text inputs.