Congratulations to our first customer and partner Infrastructure Technology Services who achieved ISO/IEC 20000:2005 certification with the support of ITE ITILExpress.
A.Rywaczuk, Sales Manager of I.T.S., said: "ITE ItilExpress allows us to control and optimize our service to more than 50 customers. We can implement our processes in new customers in a matter of days. It is easy for technicians and keeps control of SLAs and user satisfaction.
2009/11/19
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